Given a detailed use-case study and appropriate workflow implementation, smart cards can even make user's interaction with IT systems more convenient. And if you add single sign on capabilities and self-help systems you can also improve productivity and overall security awareness, not to mention cutting help desk costs.
But before going about adding all these security features on top of your IT environment, it is important to recognize that if you want your security systems to function and truly deliver value, they have to be considered in their combined entirety and even be integrated if that is possible. Using different security credentials, albeit secure ones, for each system will only confuse users and hardly contribute to increased security. A strategic decision needs to be made to choose one (or maybe two) security credentials that should be used across all systems. For instance, smart cards can be used to access computers, networks, applications, VPN, and even doors. If that’s not enough, OTP tokens can be used to complement the solution by providing secure access to web based email from Internet kiosks and other devices where smart card usage might not be possible.
With a proven implementation methodology and well-defined integration approach delivered by people with solid experience, it is possible to make all this happen without significant impact on applications, users or productivity.
The ActivIdentity Professional Services team is fortunate to work daily with implementing these kinds of solutions at enterprises around the world and we would love to help your company too. Contact email@example.com for more information.